Customer Privacy Policy

Collector Car Companion’s Customer Privacy Policy covers the collection, use and disclosure of personal information that is collected by us anytime you interact with Collector Car Companion, such as when you visit our website, when you purchase our product, or when you contact us with sales questions or support requests. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority to us, and we go to great lengths to protect it.

Why we collect personal information

We only collect personal information needed to deliver our product to our customers and to respond to customer inquiries and product support requests.

What information we collect and how we use it

For customers of the trial version of Collector Car Companion:

  • We collect your email address to send you instructions and a link to download the trial version of the product.
  • We collect your name to personalize the email we send to you with instructions and a link to download the trial version of the product.
  • We may use your name and email address to send you occasional special offers regarding Collector Car Companion.
  • We will not share your name or email address with anyone else.

For customers of the full version of Collector Car Companion:

  • We use PayPal to process all orders for Collector Car Companion. As such, we do NOT collect and do NOT have access to any of your personal payment information. The personal payment information you provide to PayPal stays with PayPal.
  • After your PayPal transaction completes, PayPal sends us your name and email address along with a PayPal transaction ID number.
  • We use your email address to send you instructions and a link to download the full version of the product.
  • We use your name to personalize the email we send to you with instructions and a link to download the full version of the product.
  • We may use your name and email address to send you ocassional special offers regarding Collector Car Companion.
  • We will not share your name or email address with anyone else.

For customers who use our online support services:

  • We collect your email address to respond to your inquiry or support request.
  • We collect your name to personalize the response to your inquiry or support request.
  • For some support requests, we may use your name and email address to validate your copy of the full version of the product.
  • We may use your name and email address to send you occasional special offers regarding Collector Car Companion.
  • We will not share your name or email address with anyone else.
How we protect your personal information

We take precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Our commitment to your privacy

We take protecting your privacy very seriously. First and foremost, we only collect the personal information required to support our customers - your name and email address. To make sure your personal payment information is secure, we use PayPal as our exclusive payment processor. PayPal does not share any of your personal payment information with us, and only communicates your name and email address to us after your payment transaction has completed.

Our website has links to the sites of some other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about this Customer Privacy Policy, please use the support request form on the Support page to contact us.

 

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